Crowdfundly allows you to request a refund if you do not wish to contribute to a campaign anymore. Here’s a step-by-step guide on how to request refunds in Crowdfundly.
If you want to request refunds in Crowdfundly, first make sure that the campaign has the refund option enabled. Some campaigns do not turn on the refund option on their campaigns and some allow a refund only after a certain number of days after your contribution. So, before contributing, check if that campaign allows refunds or not.
Afterwards, follow these instructions below.
Step 1: First, sign in to your contributor account in Crowdfundly. Your profile dashboard will open. There you can see all your contributions, shares at a glance.
Step 2: Select the ‘Contribution’ tab from your profile dashboard. There you will find your contributions to different campaigns in detail. Click the ‘Gear icon’ of the contribution you wish to request refunds for.
After clicking the ‘Request Refund’ button, a popup will appear. There briefly mention why you want to request the refund and click the ‘Submit’ button. Your refund request will successfully send to the campaign fundraisers.
On your contributor profile, your refund request will display like this.
Following these simple steps, you can request a refund in Cowrdfundly without difficulty.
Feel free to reach out to our dedicated support team whenever needed, also if you want, you can connect to our Facebook community to get all updates about Crowdfundly.
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